Terms & Conditions

1. Introduction and Acceptance

Welcome to 89bf, an online gaming and cricket betting platform operated for players in Bangladesh. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and 89bf ("the Platform", "we", "us", or "our"). By registering an account, depositing funds, or using any feature of the 89bf platform, you acknowledge that you have read these Terms in their entirety and agree to comply with them.

89bf reserves the right to amend, update, or replace these Terms at any time without prior notice. It is your responsibility to review the Terms periodically. Continued use of the platform following any modification constitutes your acceptance of the revised Terms. If you do not agree with any part of these Terms, you must discontinue use of the platform immediately.

2. Eligibility and Registration

To register and maintain an account on 89bf, you must meet the following eligibility criteria at all times:

• You must be at least 21 years of age. Gambling services are strictly restricted to adults aged 21 and above in Bangladesh.
• You must provide accurate, current, and complete personal information during registration, including your real name, date of birth, and a valid contact number or email address.
• Each individual may hold only one account. Operating multiple accounts is a violation of these Terms and may result in permanent suspension of all associated accounts.
• You must not be subject to any self-exclusion program or other restriction that prohibits your participation in online gaming activities.

3. Know Your Customer (KYC) Verification

89bf is committed to maintaining a safe and responsible gaming environment. As part of this commitment, we may require you to complete identity verification (KYC) at any stage of your account lifecycle. KYC verification is mandatory before processing any withdrawal request exceeding the stated threshold. The following documents may be requested:

• National ID Card (NID) or valid passport issued by Bangladesh.
• A recent utility bill or bank statement confirming your current residential address in Bangladesh (dated within the last 90 days).
• Proof of payment method ownership (e.g., a screenshot showing your name and bKash or Nagad account number).
• Any additional documentation that 89bf deems necessary to comply with applicable laws and responsible gaming guidelines.

4. Deposits, Withdrawals, and Payment Processing

89bf processes all financial transactions in Bangladeshi Taka (BDT). Accepted payment methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. By using these payment services, you confirm that you are the rightful owner of the payment account used.

The following conditions govern all financial activity on your 89bf account:

• Minimum and maximum deposit and withdrawal amounts are subject to change and are displayed within the platform's cashier section at the time of the transaction.
• Withdrawals will only be processed to the same payment method used for the original deposit, except in cases approved by the 89bf support team.
• 89bf reserves the right to request additional KYC documentation before releasing any withdrawal. Failure to provide requested documents within 14 days may result in the withdrawal request being cancelled.
• Deposited funds that remain inactive for more than 12 consecutive months may be subject to a monthly inactivity fee, as detailed in our platform's fee schedule.

5. Bonuses, Free Spins, and Promotions

89bf offers a range of bonuses and promotional offers to eligible players. All bonus offers are subject to the following general terms:

• Each bonus offer carries specific wagering requirements (rollover conditions) that must be fulfilled before any winnings derived from the bonus can be withdrawn. The applicable rollover is stated in the individual promotion's terms.
• Bonuses are non-transferable and may not be exchanged for cash unless the wagering requirement has been met.
• 89bf reserves the right to withdraw, modify, or cancel any promotion at any time. If misuse or abuse of any promotion is detected, including the use of multiple accounts to claim the same offer, all related bonuses will be forfeited and the accounts involved may be permanently suspended.

Free spins awarded as part of a promotion are valid for the designated game(s) only and expire within the period stated in the promotion terms, typically 72 hours unless otherwise specified.

6. Responsible Gaming and Player Protection

89bf is firmly committed to responsible gaming. We provide a range of tools to help you manage your gaming activity and maintain control over your spending. Available tools include:

• Deposit limits: Set daily, weekly, or monthly maximum deposit amounts to control your spending.
• Time-out periods: Take a short break from gaming for a defined period ranging from 24 hours to 6 weeks.
• Self-exclusion: Permanently restrict access to your account if you feel that gambling is negatively impacting your life. Please visit our Responsible Gaming page or contact our support team.
• Reality checks: Periodic notifications reminding you of the time spent and amount wagered during an active session.

7. Prohibited Activities and Fair Play

To protect the integrity of the platform and provide a fair environment for all players, 89bf strictly prohibits the following activities. Any breach of these prohibitions may result in the immediate suspension or permanent closure of your account, forfeiture of any funds, and referral to the relevant authorities where applicable.

Prohibited activities include: using automated software, bots, scripts, or artificial intelligence tools to interact with the platform; exploiting software vulnerabilities or technical errors for financial gain; participating in any form of money laundering or using the platform to process funds of an illegal origin; engaging in collusive play or match-fixing in sports betting markets; using abusive, threatening, or discriminatory language toward other players or staff; creating false or duplicate accounts for any purpose; and sharing account credentials with third parties.

8. Intellectual Property

All content published on the 89bf platform — including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, and software — is the intellectual property of 89bf or its content suppliers and is protected by applicable copyright and intellectual property laws.

• You may not reproduce, distribute, modify, create derivative works of, or publicly display any portion of the platform's content without prior written consent from 89bf.
• The 89bf name, logo, and all related branding are trademarks of 89bf. Unauthorized use of these trademarks is strictly prohibited.
• Game content provided by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of the respective providers.

9. Limitation of Liability

To the fullest extent permitted by applicable law, 89bf shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, including but not limited to loss of data, revenue, profits, or business opportunities, even if 89bf has been advised of the possibility of such damages.

89bf does not guarantee the uninterrupted availability of the platform. Maintenance, technical issues, or events beyond our reasonable control may temporarily affect access to services. In such circumstances, 89bf will not be held responsible for any losses incurred during a period of unavailability.

10. Privacy and Data Protection

89bf takes your privacy seriously. All personal data collected during registration, verification, and use of the platform is handled in accordance with our Privacy Policy, which forms an integral part of these Terms. By accepting these Terms, you also consent to the processing of your personal data as described in our Privacy Policy. Your data is protected using SSL encryption and is never sold or disclosed to unauthorized third parties.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable laws. Any dispute, controversy, or claim arising out of or relating to these Terms, including any question regarding their existence, validity, or termination, shall first be attempted to be resolved amicably between you and 89bf through direct communication with our customer support team.

If an amicable resolution cannot be reached within 30 days of the dispute being raised, both parties agree to submit to binding arbitration. 89bf's decision on all matters relating to the operation of the platform, game outcomes, and the interpretation of these Terms shall be final, subject to the arbitration process outlined above.

12. Contact Us

If you have any questions about these Terms & Conditions, or if you wish to raise a concern regarding your account or any transaction, please contact our support team. You can reach us by email at [email protected]. Our team is available 24/7 to assist players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and Barisal.